Deposit Services Representative - Glens Falls or Colonie

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team!  Currently, we are looking for an experienced professional to join Deposit Services team as: 

Deposit Services Representative  

This opportunity may be perfect for you if you have experience in:

> High Attention to Detail

> Microsoft Office Suite: Word, Excel, Outlook

> Independent Problem-Solving Skills

About this position:

Responsible for reviewing customer data, ensuring accuracy, proper authorization, and identifying exceptions while meeting department deadlines.  Serves internal and external customers as well as supports team members. This position is in office.

This position can sit in either our Colonie or Glens Falls Office Locations:

Glens Falls, New York Headquarters

Colonie, New York Business Office*

*Please note all training for this position will be in Glens Falls, New York. 

Responsibilities

> Review data for missing information and proper authorizations in timely manner according to department Policies and procedures.

> Research exceptions and report discrepancies timely to appropriate individuals.

> Assist team members with workloads and projects to help team reach goals and deadlines.

> Input data with high level of accuracy.

> Provide consistent, outstanding customer service and support to internal customers.

> Process transactions/documentation accurately 

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: 

Education/Certifications:

> High School Diploma or equivalent experience required

> 1 year of banking experience preferred

Skills/Knowledge:

> Proficient with Microsoft Office Suite:  Word, Excel, and Outlook

> Demonstrated ability to proofread/check work with careful attention to detail

> Strong problem-solving skills, ability to analyze and solve problems independently

> Ability to prioritize multiple tasks/projects to meet deadlines

Physical Demands

> Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

> Must be able to repetitively use a telephone and computer mouse and keyboard.

> Ability to lift/move up to 15 lbs

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us.  We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation.  Through our total rewards program, we offer a comprehensive benefits package featuring:

>    Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

>    Medical, Dental, and Vision Insurance and Flexible Spending Plan

>    Multiple retirement plans including:  401(k), Pension, and Employee Stock Ownership

>    Education and Tuition Reimbursement

>    Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $18.00 - $20.00 per hour commensurate with experience and education.

Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.