Motor Coach Bus Dispatcher

Trailways of New York offers 24/7 transportation services throughout New York State, extending to Montreal and Toronto in Canada, and from Toronto to Detroit, Michigan.

Role Overview: As a Dispatcher at Trailways, you'll be pivotal in managing and overseeing the 24 hour-daily operations of our motorcoach fleet, ensuring the safe, orderly, and timely movement of our passengers.

Responsibilities:

• Directing and communicating with a highly regulated workforce of motorcoach operators to provide timely updates and instructions.
• Scheduling and dispatching buses according to timetables and passenger requirements.
• Monitoring bus routes to address delays or emergencies.
• Maintaining accurate records of trip schedules, operator assignments, and vehicle maintenance.
• Assisting with resolving passenger inquiries and complaints.
• Coordinating with maintenance staff to ensure vehicles are in good working condition.
• Ensuring compliance with all safety regulations and company policies.

Requirements:

• Previous experience as a dispatcher, preferably in the bus or transportation industry.
• Must be available for days, nights, overnights, weekends and holidays.
• Excellent time management and critical thinking skills.
• Strong written and verbal communication skills.
• Meticulous organizational skills with sharp attention to detail.
• The ability to multi-task in a fast-paced environment.
• The ability to work well under pressure and solve problems in real time.
• A strong work ethic and can function independently.
• The ability to pass a DOT preemployment drug screen.
• Opportunities for professional development, growth, and career advancement within the company.

Join Us: If you are passionate about ensuring safe and reliable transportation for passengers and are seeking a rewarding opportunity to contribute to our mission, we encourage you to apply today.

Trailways of New York is committed to fostering an inclusive and diverse workplace. In compliance with Federal, State and applicable Local equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, national origin, sex, religion, sexual orientation, disability, military status or any other status protected by law.

Company:

Trailways of New York

About Us:

Trailways of New York is one of the largest privately held transportation companies based in New York State. The company has been owned by the same family since 1926 and is the largest and longest continuously running intercity bus carrier in New York State. We provide daily motorcoach service throughout the state of New York, into Montreal, Toronto and Detroit, Michigan. We also offer charter service upon request. We are a small family company doing big things for our customers!

We run a 24/7/365 operation. We count on our skilled Dispatch Team at the corporate office to provide 24 hour support for our bus operators and team of mechanics to keep our customers safe and departing and arriving on time.

Trailways of New York-When Getting There Matters!

Location:

499 Hurley Avenue
Hurley, NY

To Apply: Visit Trailways Career Opportunities